Eastern Airways strongly advises our passengers to take out travel insurance.
One standard cabin bag up to 7kgs and measuring no more than 55cm x 35cm x 20cm, including wheels and handles, will be permitted for Value tickets.
One standard cabin bag up to 10kgs and measuring no more than 55cm x 35cm x 20cm, including wheels and handles, will be permitted for Standard and Flexible tickets.
Restricted storage on Jetstream 41 aircraft
For travel on board our Jetstream 41 aircraft, only certain items of passenger cabin baggage will be allowed in the cabin due to restricted storage space. Items the size of a small ladies handbag or A4 portfolio folders will be allowed on board. Due to the limited room in the J41 cabin, the majority of cabin baggage will be placed into the aircraft hold.
Passengers are advised to remove fragile/valuable items to be taken on board. Items which may be considered dangerous, such as, toy guns, kitchen knives, swords, spear guns, knitting needles and sharp items, such as nail scissors and clippers, tweezers, penknives etc. are not permitted in hand baggage.
Prohibited Hand Baggage Items
There are items that are prohibited from being carried in the cabin of an aircraft, or on the person. Customers are asked to remove such objects from their hand baggage. The following are lists of articles that may not be carried into the cabin of an aircraft:
Chemical & Toxic Substances
Any chemical or toxic substance, which poses a risk to the health of passengers and crew, or, the security / safety of aircraft or property, including, but not limited to:
Devices designed specifically to stun or immobilise, including:
Any blunt instrument capable of causing injury, including, but not limited to:
Guns, Firearms & Weapons
Any object capable, or appearing capable, of discharging a projectile or causing injury, including, but not limited to:
Pointed / Edged Weapons & Sharp Objects
Pointed or bladed articles capable of causing injury, including, but not limited to:
Tools capable of being used either to cause serious injury or to threaten the safety of aircraft, including:
Explosives & Flammable Substances
Any explosive or highly combustible substance, which poses a risk to the health of passengers and crew or the security / safety of aircraft or property, including, but not limited to:
One standard cabin bag measuring no more than 55cm x 35cm x 20cm, including wheels and handles, will be permitted (up 7kg for Value tickets, up to 10kg for Flexible and Standard tickets)
1 x 15kgs for Standard tickets and 1 x 23kgs Flexible ticket. No inclusive baggage allowance for Value tickets.
All baggage in excess of the weight restrictions will be subject to excess baggage charges of £10.00 per kilo, per sector. Due to Health and Safety regulations we are unable to accept any single piece weighing more than 32kgs. Excess baggage is subject to our conditions of carriage. For more detailed information relating to baggage including unacceptable items, please refer to our Conditions of Carriage and Carriers Regulations or contact our customer support centre on 01652 680600 (outside the UK please dial: +44 (0)1652 680600).
Prohibited Checked Baggage Items
There are items that are prohibited from being carried in hold baggage. Customers are asked to remove items from their baggage. The following articles should not be placed in hold baggage:
Eastern Airways is from time to time requested to carry a variety of items other than the suitcases that normally constitute baggage. While every effort is made to accommodate the reasonable requests of passengers, various restrictions must be applied, and some items cannot be carried under any circumstances. Carriage of excess baggage is subject to stowage limitations and accordingly we can not always guarantee carriage on your flight. Please see below:
Passengers travelling with infants may take one small collapsible pushchair and one car seat per infant in addition to the baggage allowance included in the ticket.
Carriage of Firearms
Regulations prohibit the carriage of weapons and ammunitions on British aircraft except that weapons which are not ‘munitions of war’ such as sporting guns, may be carried provided they are stored in a baggage hold not accessible to Passengers and an orange ‘Firearms’ tag is attached. Advance notification and licence details must be provided. Applicable fee payable.
Will only be carried if they are empty and their valves are open.
Catalytic Hair Curlers (e.g. Braun)
No more than one per passenger, provided that the safety cover is securely fitted over the heating element. These hair curlers must not be used on board. Gas refills for such curlers are not permitted in checked or carry-on baggage.
Windsurf boards, surfboards and bodyboards
Due to space limitations, these items can be accepted on a first come, first served basis (with exception to the Jetstream 41 aircraft) and must be booked in advance and no later than 48 hours prior to travel and meet our requirements.
Because of the limited space available it is not possible to carry these items on the aircraft we operate.
Passengers are permitted to carry in their checked baggage one box of Christmas crackers. The box should be packed in its original, manufacturers wrapping. It is forbidden for ‘Party Poppers’ to be carried either in checked or hand baggage.
Some electronic equipment can affect the aircraft’s navigational and communications systems, and under no circumstances may it be operated while on board. On board use of the ghetto-blaster type or radio or tape player is an irritant to other passengers and is forbidden.
Laptops and personal electronic items
Eastern Airways will not beheld responsible for any loss or damage to these valuable/fragile items. Laptops and camera's should ALWAYS be taken as hand luggage and not checked in as aircraft hold baggage.
Subject to notification at the time of booking, Eastern Airways may accept golf clubs for carriage (depending on operating aircraft) provided that:
Water sports equipment
Subject to notification at the time of booking, Eastern Airways may accept certain water sports equipment such as windsurf, surf and body boards for carriage (depending on operating aircraft) provided that:
Subject to notification at the time of booking, Eastern Airways may accept manual bicycles for carriage (depending on operating aircraft) provided that:
All of the above items must be requested by telephoning customer support on +44(0)1652 680600
Carriage of Pets
Eastern Airways regrets animals, other than guide-dogs for passengers with disabilities, cannot be carried on any of our flights. Guide-dogs are carried free of charge.
Rules on liquids
EU rules on liquids apply to all air passengers travelling from any EU airport regardless of their destination.
The rules mean that limited quantities of liquids must be held in individual containers not exceeding 100ml (approximately 3.5 fl. oz).
Limited quantities of liquids, gels and pastes may include:
Shampoo, suntan lotions, creams, toothpaste, hair gel and hair spray, perfumes, cosmetics such as mascara and lip gloss, water and other drinks, soups and syrups and other items of a similar consistency. All liquid containers must be carried in a separate clear plastic, zip-top or re-sealable bag that does not exceed 20 cm x 20cm (8 inches x 8 inches) or equivalent to one litre capacity. Items must fit in the bag comfortably and the bag must be completely closed. At the airport security search, the plastic bag must be removed from the cabin bag and x-ray screened separately.
Can I take essential medication in my cabin baggage?
Yes. Essential medication in liquid form (prescription or over the counter) may be carried in the cabin bag subject to EU liquid policy restrictions. Customers may be asked to prove that the medicine is for an individual travelling and is required during the flight. Medicines in non-liquid form may be carried in the cabin bag as normal, provided they fit into a bag no bigger than 56 cm x 45cm x 25cm.
We operate a no smoking policy on board all of our aircraft and in all of our lounges. This includes the use of electronic cigarettes or any cigarette substitute device that emits a vapour or has a power source or produces a light. We do not permit electronic cigarettes to be charged within our lounges. Electronic cigarettes may be carried on board subject to the following conditions:
Please check if acceptable with our customer support centre on 01652 680600 (outside the UK please dial: +44 (0)1652 680600).