Updated Tuesday 19 May at 1535
Our scheduled network is currently being planned for a June re-start other than the Humberside Aberdeen once daily schedule which continues throughout May into June.
Coronavirus (COVID-19)
Due to the effects of the Coronavirus (COVID-19) pandemic and Government instruction regarding essential travel, Eastern Airways has been forced to temporarily suspend the majority of its scheduled network from Wednesday 25th March to currently Sunday 14th June 2020 inclusive.
We are currently planning with all our airport partners and service providers re-commencing scheduled services during June with all the necessary measures advised for maximising passenger and staff safety throughout your journey. This will remain subject to Government's and other bodies latest advice for your travel safety.
We continue to also monitor the staged removal of the UK-wide lockdown period and any impact on international borders for our European services as to which services return and when. We will add updates as appropriate and what measures are in-place to ensure you stay safe while ensuring regional connectivity is restored.
The list of affected airports served by us includes services to/from Aberdeen (except Humberside service), Alicante, Anglesey, Belfast City, Birmingham, Cardiff, Dublin, Isle of Man, Leeds Bradford, London City, Manchester, Newcastle, Southampton, Teesside International, Wick.
Any update to the new Teesside-Alicante start date of 17th July will be advised as above, which currently remains planned through until the 11th September as a summer seasonal programme based at Teesside International.
If your travel plans have been affected by the temporary suspension of our scheduled flying programme, customers can place their Eastern Airways booking reference on hold for travel to be completed within 1 year of the original travel date subject to original fare class availability and ticket conditions. If this is not suitable, we can process a refund back to the card used to make payment and this will take approximately 28 working days when we have responded to you. Email customersupport@easternairways.com with your booking reference as the subject field
Any passenger holding a flybe booking for an Eastern Airways operated flight should contact their card payment provider for a refund or contact the original point of sale.
Daily Humberside-Aberdeen temporary timings
We continue to operate Humberside – Aberdeen flights on a temporary, once daily weekday schedule which will now operate at the following times throughout May and into June, including bank holidays. Any extension to this period will be advised.
Humberside - Aberdeen T3 7642 departs 1315 (1.15pm) MON - THU, 1045 (10.45am) FRI
Aberdeen - Humberside T3 7645 departs 1535 (3.35pm) MON - THU, 1335 (1.35pm) FRI
Currently, all tickets for travel up to the 14th June on the Humberside - Aberdeen service are now changeable subject to availability and for a change fee of £25.00 per sector plus any difference in fare for Value & Standard ticket holders or free of charge for Flexible ticket holders. This will help those key workers with offshore connections at Aberdeen.
Newcastle & Teesside - Aberdeen
For those seeking services at other north east UK airports, understandably due to COVID-19, both airports elected to either restrict operating hours or close completely during the affected period so we are not able to offer services to Aberdeen from either airport currently. We apologise for the inconvenience to our many long term, regular customers. As soon as restrictions are lifted, we will ensure both services are back operating.
New route start updates
Southampton - Dublin Start date to be confirmed
Teesside - London City Start date to be confirmed
Other new routes will be announced when appropriate and as travel restrictions and safe operations are achievable.
Please note: All customer enquiries are via email only to: customersupport@easternairways.com
On behalf of all at Eastern Airways, we wish you to remain safe and we look forward to welcoming all customers on board again soon. Thank you for your continued patience and support.