Updated: Friday 25th September
- ***INITIAL SUMMER 2021 NOW ON SALE ACROSS OUR NETWORK WITH ADDITIONAL ROUTES TO BE ADDED***
- NEW Manchester-Newquay route commences Friday 23rd October - 4 x weekly
- NEW Teesside-London Heathrow now operating
- Sunday services now operating on Humberside-Aberdeen and Teesside-Aberdeen, Southampton-Belfast and Teesside-Belfast
- Teesside-Belfast City increases to twice daily on weekdays from 5th October
- Cardiff-Anglesey now suspended until January 4th 2021 due Welsh essential travel restrictions
- Extensive on-board Covid safety measures including nightly aircraft sanitisation and turnaround cleaning in-place for the protection of all passengers and staff
Coronavirus (COVID-19) reduced travel restrictions:
While ongoing Coronavirus (COVID-19) restrictions do remain to minimise the spread of the virus, based on latest Government advice travel other than across international borders is not restricted.
Eastern Airways has been working in conjunction with all airports, aircraft cleaning and passenger care providers to ensure robust and appropriate measures are in-place throughout all aspects of your journey. Individual airports will detail specific measures or requirements in-place for your journey with us. Please visit "Your Well Being" at https://www.easternairways.com/announcements/flights-resuming
The majority of scheduled services have now recommenced albeit at lower than normal frequencies and we will continue to adjust freqeuncies or times of flights according to demand and any measures advised.
General Advice:
All services will continue to remain subject to the Government's and other bodies latest advice for your travel safety, especially international or cross-border services where variations in travel requirements may differ or any period of quarantine required to be adhered to.
We will require all passengers to travel with face coverings and adhere to on-board hand sanitiser usage for their own peace-of-mind and to minimise impact on fellow travellers.
Our normal complimentary cabin service, including hot & cold drinks and bar and snack range remains suspended following government advice to minimise passenger contact other than for safety related requirements until advised otherwise.
Cancellations due to COVID-19 travel restrictions:
If your travel plans have been affected by the temporary suspension of our scheduled flying programme since March or due to the changes for the revised programme, customers can place their Eastern Airways booking reference on hold for travel to be completed within 1 year of the original travel date subject to original fare class availability and ticket conditions. If a refund is due, this will be processed back to the card used to make payment and this will take approximately 28 working days when we have responded to you. Email customersupport@easternairways.com with your booking reference as the subject field.
Any passenger holding a flybe booking for an Eastern Airways operated flight should contact their card payment provider for a refund or contact the original point of sale.
Please note: All customer enquiries are via email only to: customersupport@easternairways.com
On behalf of all at Eastern Airways, we wish you to remain safe and we look forward to welcoming all customers on board again soon.
Thank you for your continued patience and support.