Eastern Airways strongly advises our passengers to take out travel insurance

What are your baggage allowances and restrictions?

Due to airport security restrictions currently in place in the UK, only ONE piece of Hand Baggage will be permitted when departing from or transferring through the UK. Maximum cabin baggage dimensions are 55cm x 40cm x 20cm and the weight must not exceed 10kgs.

On our Jetstream aircraft and due to restricted storage space only small pieces of cabin baggage which can be stowed under a single seat in front may be taken on board. All other pieces are placed in the aircraft hold upon boarding and returned to you outside the aircraft immediately upon disembarkation.

Items which may be considered dangerous, such as, toy guns, kitchen knives, swords, spear guns, knitting needles and sharp items, such as nail scissors and clippers, tweezers, penknives etc. are not permitted in hand baggage.

What are the new rules on liquids?

With effect from 06 November 2006, the new EU rules on liquids apply to all air passengers travelling from any EU airport regardless of their destination. 

The changes means that limited quantities of liquids must be held in individual containers not exceeding 100ml (approximately 3.5 fl. oz).

Limited quantities of liquids, gels and pastes may include:
Shampoo, suntan lotions, creams, toothpaste, hair gel and hair spray, perfumes, cosmetics such as mascara and lip gloss, water and other drinks, soups and syrups and other items of a similar consistency.

All liquid containers must be carried in a separate clear plastic, zip-top or re-sealable bag that does not exceed 20 cm x 20cm (8 inches x 8 inches) or equivalent to one litre capacity.

Items must fit in the bag comfortably and the bag must be completely closed.

At the airport security search, the plastic bag must be removed from the cabin bag and x-ray screened separately.

Can I take essential medication in my cabin baggage?

Yes. Essential medication in liquid form (prescription or over the counter) may be carried in the cabin bag subject to EU liquid policy restrictions.  Customers may be asked to prove that the medicine is for an individual travelling and is required during the flight.

Medicines in non-liquid form may be carried in the cabin bag as normal, provided they fit into a bag no bigger than 55 cm x 40cm x 20cm.

Yes. If the cabin baggage is deemed to large to be stowed under a single seat in front, passengers may remove laptops/personal electronic items to be taken on board.

Please note mobile telephones and some electronic equipment can affect the aircraft’s navigational and communications systems and under no circumstances may they be operated on board. Our cabin crew will be able to advise you of any such restrictions.

Our checked baggage allowance is 15kgs per paying passenger. All baggage in excess of this weight will be subject to excess baggage charges of £2.50 per kilo, per sector. Due to Health and Safety regulations we are unable to accept any single piece weighing more than 32kgs. Excess baggage is subject to our conditions of carriage.

For more detailed information relating to baggage including unacceptable items, please refer to our Conditions of Carriage and Carriers Regulations or contact our Reservations Department on 08703 669100.

Passengers shall not include in their checked baggage, fragile or perishable items, including but not limited to laptops, cameras, personal electronic devices, money, jewellery, precious metals, silverware, keys for car, business or home, negotiable papers, securities or other valuables including business documents, passports and other identification documents.

Eastern Airways shall not be liable for damage should items such as these be carried in checked baggage.  At no time should passengers leave wallets, handbags, cameras etc., unattended either on board the aircraft or in the airport terminal building.

Unacceptable Items

Eastern Airways is from time to time requested to carry a variety of items other than the suitcases that normally constitute baggage.  While every effort is made to accommodate the reasonable requests of passengers, various restrictions must be applied, and some items cannot be carried under any circumstances.  Carriage of excess baggage is subject to stowage limitations and accordingly we can not always guarantee carriage on your flight.

The company regrets that it cannot accept the following items:

            (i) Birds and reptiles

            (ii) Outboard motors

            (iii) Perambulators which do not fold

            (iv) Mopeds, Scooters or Motorcycles

            (v) Handguns

2.    Other items

(i)         (i) Pushchairs, baby buggies and folding prams

These can be carried folded in the hold and are included within the normal baggage allowance.

   (ii) Carriage of Firearms

Regulations prohibit the carriage of weapons and ammunitions on British aircraft except that weapons which are not ‘munitions of war’ such as sporting guns, may be carried provided they are stored in a baggage hold not accessible to Passengers and an orange ‘Firearms’ tag is attached.

(iii)        (iii) Diving Cylinders will only be carried if they are empty and their valves are open.

            (iv) Catalytic Hair Curlers (e.g. Braun)

No more than one per passenger, provided that the safety cover is securely fitted over the heating element. These hair curlers must not be used on board.  Gas refills for such curlers are not permitted in checked or carry-on baggage.

            (v) Skis, Windsurfers, Surfboards and Body boards

Because of the limited space available it is not possible to carry these items on the aircraft we operate.

            (vi) Hang Gliders

Because of the limited space available it is not possible to carry these items on the aircraft we operate.

            (vii) Dangerous Goods and Restricted Articles

It is not permitted for any Dangerous Goods or Restricted Articles to be carried on Eastern Airways aircraft.

            (viii) Christmas Crackers

Passengers are permitted to carry in their checked baggage one box of Christmas crackers.  The box should be packed in its original, manufacturers wrapping.  It is forbidden for ‘Party Poppers’ to be carried either in checked or hand baggage.

            (ix) Electronic Equipment

Some electronic equipment can affect the aircraft’s navigational and communications systems, and under no circumstances may it be operated while on board.

On board use of the ghetto-blaster type or radio or tape player is an irritant to other passengers and is forbidden.

            (x) Video Camera/Lap Top Computers

Eastern Airways will not beheld responsible for any loss or damage to these valuable/fragile items. Laptops and camera's should ALWAYS be taken as hand luggage and not checked in as aircraft hold baggage.

   (xi) Golf Clubs

A reasonable number of half-sets of these can normally be accommodated, providing that they are included in the stated baggage allowance.  An excess baggage charge will be levied if the total weight exceeds the allowable.

             (xii) Bicycles can on some occasions (depending on aircraft type used) be accepted provided that:-

      a)  The front wheel is removed and attached securely to the remainder of the machine.

      b)  The handlebars are rotated so that they are parallel to the frame.

      c)   The pedals are either removed or folded inwards.

      d)   Any sharp projections or dirty assemblies (such as chain) must be wrapped so as to prevent damage to baggage or the aircraft.

Please check if acceptable with our reservations on 08703 669 100

Carriage of Pets

Eastern Airways regrets animals, other than guide-dogs for passengers with disabilities, cannot be carried on any of our flights. Guide-dogs are carried free of charge.